Ventfort Hall is looking to grow our team! See the below job opportunities. To apply, please email haley@gildedage.org with a resume and letter of interest. 

 

ADMINISTRATIVE ASSISANT

PAY: $18/hour

HOURS: 20-25 hours (3-4 days) per week; flexible days and hours

Typical front desk hours between 9:30am-4:30pm; museum associate hours 10am-4pm, somewhat flexible depending on tasks. Event hours in the evenings year-round, ending as late as midnight or 1am. 

This position is multi-faceted and offers variety throughout the weeks. The individual in this role would be trained on working the front desk in addition to weekly office and administrative tasks.

 

Administrative Associate Job Responsibilities:

  • Events Support (Typical hours vary; includes afternoon and evening hours)
    • Assist in setting up for and breaking down from special events
    • Serve as Ventfort Hall’s on-site representative during events
    • Monitor microphone PA system during lectures
    • Set up PowerPoint presentations provided by speakers
    • Day-of events coordination and support for both private and public events
  • Administrative Assistance (Typically weekdays between the hours of 10am-4pm)
    • Scheduling meetings on behalf of the Executive Director based on calendar availability
    • Maintain archival records, both historical and institutional, for the organization in both digital and hard copy
    • Managing record retention and filing systems for sensitive and confidential information that must be kept for a certain period of time
  • Special Projects
    • Assist in executing special projects as they arise and are assigned by the Leadership Team. Projects can include, but are not limited to: 
      • Marketing and general archive support
      • Proofreading press releases, website, letters, etc
      • Data entry
      • Other projects as they arise 
  • Front Desk Associate (on-call or as needed)
  • Greet and check in visitors as they enter the museum, collect payments, and instruct visitors on museum protocol while they are visiting
  • Facilitate sales in the museum gift shop
  • Answer the telephone and take reservations for tours, special events, lectures, plays, and concerts
  • Retrieve messages from the phone voicemail daily and reply as needed
  • Balance cash register daily
  • Attend to guests regarding the history of the house as they self-guide throughout the museum and answer basic questions. Training on the history of the house will be provided.

 

Desired Skills:

  • Computer skills
  • Customer service experience
  • Administrative experience
  • Phone etiquette
  • Organizational skills
  • Data entry skills
  • Front desk experience
  • Calendar management skills
  • Customer support experience
  • Filing skills

 

 

FRONT DESK & EVENT SUPPORT ASSOCIATE

PAY: $17/hour

HOURS: 20-25 hours (3-4 days) per week; seasonal position with the possibility of longer-term employment. Tuesdays, evenings, and weekends are ideal. 

Typical front desk hours between 9:30am-4:30pm. Event hours in the evenings, ending as late as midnight or 1am. 

Ventfort Hall Gilded Age Mansion and Museum is searching for a seasonal front desk associate, to begin work as soon as possible. Ventfort Hall is an equal-opportunity employer. Applicants of all genders, races, and ethnicities are welcome and encouraged to apply for this position.

This position is multi-faceted and offers variety throughout the weeks with the following tasks:

 

Front Desk Job Responsibilities:

  • Greet and check in visitors as they enter the museum, collect payments, and instruct visitors on museum protocol while they are visiting
  • Facilitate sales in the museum gift shop
  • Answer the telephone and take reservations for tours, special events, lectures, plays, and concerts
  • Retrieve messages from the phone voicemail daily and reply as needed
  • Balance cash register daily
  • Attend to guests regarding the history of the house as they self-guide throughout the museum and answer basic questions. Training on the history of the house will be provided.

 

Events Associate Job Responsibilities:

  • Events Support (Typical hours vary; includes afternoon and evening hours)
    • Assist in setting up for and breaking down from special events
    • Serve as Ventfort Hall’s on-site representative during events
    • Monitor microphone PA system during lectures
    • Set up PowerPoint presentations provided by speakers
    • Day-of events coordination and support for both private and public events. including but not limited to: Victorian teas; ghost tours; paranormal investigations; concerts; and more. 

 

Desired Skills:

  • Outstanding guest relations
  • Previous experience in a customer service role
  • Cash handling and basic computer skills
  • Attention to detail
  • Outgoing and personable
  • Self-starting and motivated
  • Flexibility to work on special projects during slow times
  • Restaurant or hospitality experience a plus
  • Interest in history

WHO IS YOUR HOUSE TEAM?